This privacy policy applies between you, the user of this website and Ivy House Environmental, the owner and provider of this website. Ivy House Environmental takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website and any information you have given us for email marketing purposes.

Please read this privacy policy carefully. 

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Collectively all information that you submit to Ivy House Environmental via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Data Protection Laws
Any applicable law relating to the processing of personal data, included but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR and any national implementing laws, regulations and secondary legislation, or as long as the GDPR is effective in the UK.

User or you
Any third party that accesses the website and is not either (i) employed by Ivy House Environmental or (ii) engaged as a consultant or otherwise providing services to Ivy House Environmental and accessing the website in connection with the provision of such services.

The website that you are currently using, and any sub-domains of this site unless expressly excluded by their own terms and conditions.


2. In this privacy policy, unless the context requires a different interpretation:

a) The singular includes the plural and vice verse;
b) References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
c) Reference to a firm includes firms, companies, government entities, trusts and partnerhips’
d) “including” is understood to mean “includiong without limitation”;

Scope of this privacy policy:

3. This privacy policy applies only to the actions of Ivy House Environmental and Users with respect to this website. However, it does extend to social media and other sites we may use for email marketing.

4. For the purposes of the applicale Data Protection Laws, Ivy House Environmental is the “data controller” meaning that Ivy House Environmental determines the purposes for which, and the manner in which your data is processed.

Data collected:

5. We may collect the following data, which includes person data, from you;
a) Name
b) Date of birth
c) Contact information such as email address, telephone numbers; in each case, in accordance with this privacy policy.

How we collect data:

6. We collect data in the following ways:
a) Data given to us by you.
b) Data that is automatically collected.

Data that is given to us by you:

7. Ivy House Environmental will collect data in a number of way, for example:
a) When you contact us through the website, telephone, post, email or any other means.
b) When you elect to receive marketing communications from us; in each case, in accordance to the privacy policy.

Our use of Data:

8. Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following:
a) Transmission by email of marketing materials that may be of interest to you, in accordance with this privacy policy.

9. We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.

10. For the delivery of direct marketing to you via email, we’ll need your consent via on opt-in. If you are not satified about our approach to marketing, you have the right to withdraw consent at any time.

Who we share data with:

11: We may share your data with the following groups of people for the following reasons;
a) Any of our group companies, employees or affiliates to ensure the proper administation of our website and the release of our newsletter, in each case, in accordance with this privacy policy.

Keeping data secure:

12: We will use technical and organisational measures to safeguard your data. For example;
a) We store your data on secure servers.

13: Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this email address:

Data retention:

14: Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessarry to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.

Your rights:

15: You have the following rights in relation to your data:
a) Rights to access – the right to request (i) copies of the information we hold about you at any time or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are not legally permitted to do so, we may refuse your request but we will inform you of the reasons why.
b) Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
c) Right to erase – the right to request that we delete or remove your data from out systems.

16: It is important that the Data we hold about you is current and accurate. Please keep us informed if your data changes during the period we hold it.

17: If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their webiste at

18: This website may, from time to time provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such website. You are advised to read the privacy policy or statement of websites prior to using them.

19: Ivy House Environmental reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

Our logo which is three green leaves on a plant sprouting from some grass for privacy policy.

Thank you for reading our privacy policy. We will always use your information correctly and in an appropriate manner.
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